Returns

LefseStore.com offers a 30 day customer satisfaction guarantee for its cookware products. If you are not satisfied with your cookware order, you may return the item for a full refund less shipping costs within 30 days of receiving your LefseStore.com products. If you need to return a cookware product, please contact us at customerservice@lefsestore.com for return instructions. You may return cookware items within the first 30 days, and LefseStore.com will refund your credit card for the cost of the product minus any shipping, handling or freight charges unless other arrangements have been made with LefseStore.com. All cookware items must be returned in their original packaging, and no used merchandise may be returned. Please check with us if your lefse grill should need repair. We want satisfied customers, and our manufacturers stand behind their products. Other instructions are available with the merchandise.

We cannot accept returns of made-from-scratch fresh lefse. 

Backorder Policy

Some products may be temporarily out of stock for as long as two to six weeks due to unforeseen circumstances. We will be in immediate contact with you if there should be a delay in your order. You will also be notified if something has been discontinued or is no longer available.

Shipping Policies

We currently offer free delivery on orders of $200 or more sent to one address within the continental United States.

Cookware is shipped via UPS Ground and therefore requires a street address (no post office boxes) for delivery. We ship cookware to anywhere in the continental United States and Canada (for an extra cost, sorry about that!). Shipping costs depend on the weight and cost of items ordered with a minimum shipping and handling charge $9.95 per order. We strive to ship within 5 business days from the time we receive your order. Delivery time depends on your UPS zone with an average delivery time of 3-7 business days. Any out of stock items will be backordered and shipped immediately upon delivery.  Holidays are especially busy for LefseStore.com so order early to avoid delays.

Shipping and handling costs when you spend:

up to $35                          you pay $9.95 for shipping & handling
$35.01 to $70                    you pay $13.95 for shipping & handling
$70.01 to $100                  you pay $17.95 for shipping & handling
$100.01 to $149.99            you pay $21.95 for shipping & handling
$150 to $199.99                you pay $24.95 for shipping & handling
$200 and above                FREE SHIPPING & handling within the continental United States (sorry, Canadians, but we must add a small            surcharge to your shipping, but we do credit you for $24.95 free shipping.)

Lefse is shipped within three days of receiving your order. It is sent by priority mail. Although the lefse can be unrefrigerated for a short amount of time, we cannot offer a full guarantee on the items due to weather and other factors beyond our control.

Expedited delivery is available, but please check with us first to get a cost estimate at customerservice@lefsestore.com.  

Shipping to Canada is available for an extra $10-$50 USD surcharge to cover the shipping expenses to Canada. Please contact us by e-mail at info@lefsestore.com or call us at 866-916-6616 to confirm that you still want your order with the surcharge. 

LefseStore.com does not ship outside of North America.

Privacy Statement

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.

Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.